A couple of weeks ago, we began a series which shares about the fine print of your shutter warranty. As we mentioned, most contention between customers and shutter manufacturers can be found in the mismatch of warranty expectations. And, let's be honest, most people do not pay very close attention to the fine print found in their shutter warranty. They only know the general coverage - which is something like a lifetime warranty with a four year warranty on the color fastness.
All shutter warranties will have their own fine print, so be sure to check with your retailer for the fine print associated with your shutter brand. As an example, one of the lines we carry indicates:
The following understandings are included under this limited warranty:
We hope this 4-part series on the nature of limited warranties has been informative. As you see, they have a lot of protections in place for the manufacturer, but they also protect the consumer against any major and reasonable issues.
Frankly, most of the national name brand producers of shutters make a quality product and stand behind it if any problems occur. Additionally, your dealer is an advocate for you with the manufacturer. And, because it is all about building relationships and brands these warranties are good protection.
Of course, we would love to help you with your shutter project. Contact us today for a complimentary consultation and thanks for your interest in Latreia Blinds and Shutters!